Inside Sales Representative

Role Overview

The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Possesses the ability to prospect for latest sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
• Ensures timely shipment of materials and customer satisfaction.
• Contributes to add-on sales by maintaining a high level of product knowledge.
• Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties, as necessary.
• Performs additional duties as required and assigned.

Requirements

• A High School Diploma or GED.
• 3+ years of inside sales experience in the same or similar industry preferred.
• Computer literate; Proficient with MS Office 365.
• Experience with distribution-specific ERP systems, preferably Eclipse.
• Ability to effectively communicate [written and verbal].
• Thrives in a collaborative team environment.
• Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.

Physical Requirements

• Sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling.
• Frequent exposure to outside weather conditions.

Benefits

• Exceptional Health Coverage: Three medical plans, including HSA-qualified, with virtual care. Dental and vision coverage, including kids' orthodontia. HRA reimbursement eligibility. Employer-paid life and long-term disability insurance.
• Smart Financial Benefits: 401(k) plan: Pre-tax and Roth options plus a generous employer matching contribution.
• Time Off & Work-Life Balance: Enjoy 10 paid holidays and accrue PTO from your first day. Flexible workplace culture with career growth opportunities.
• Wellness & Support: Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family. Resources to support mental, emotional, and financial well-being.

Culture

• Join a team that values integrity and innovation.
• Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.
• Be part of a company that prioritizes people over profits.