Inside Sales Representative

Key Responsibilities & Essential Functions

• Service the construction/contractor establishment and/or the original equipment manufacturer customers by providing projects or information on products or services.
• Manage both inbound and outbound sales communication both internally and externally.
• Aid customers with product selection and application.
• Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtained.
• Provide customers with accurate stock and delivery information.
• Establish, build and maintain excellent customer relationships.
• Review and analyze reports of business transactions.
• Provide sales data for new and existing customers for database entry.
• Work closely with Outside Sales to keep account activities and literature up to date.
• Responsible for overseeing the sales of products, including purchasing from vendors, resolving customer problems, ensuring delivery of orders, etc.

Requirements & Specifications

• Critical Success Factors: Excellent customer orientation, ability to negotiate effectively, drive for continuous improvement, strong troubleshooting and problem-solving skills, self-motivated, ability to multi-task and juggle multiple priorities with strict deadlines, detailed-oriented, strong work ethic with a positive attitude.
• Job Requirements/Specifications: Minimum 2 year degree or equivalent experience required, previous experience in customer service required, Microsoft Excel skills are essential, knowledge of Eclipse preferred, excellent communication and interpersonal skills via phone, email, and in person are required, proven negotiation skills required, knowledge and experience with Allen Bradley/Rockwell Automation parts and distribution preferred.

Work Environment & Physical Demands

• Consistently sitting, working with hands & fingers, talking, hearing, vision acuity near, works alone, customer contact, works indoors.
• Frequently vision acuity far, field of vision, color vision.
• Sometimes standing, depth perception, vision adjustment, works with others.
• Occasionally walking, lifting, carrying, reaching.

Equal Opportunity Employer

Van Meter is an equal opportunity employer, including veterans and individuals with disabilities. Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.