INSIDE SALES REPRESENTATIVE

About the role

An Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales. The ideal candidate is a talented and competitive individual who thrives in a quick sales cycle environment. This is a great opportunity for career growth in an exciting industry.

This is a full-time, non-exempt position located in O’Fallon, Missouri. Training is provided in-house, and the position includes a 3-month probation and orientation period. Infrequent travel to trade shows may be required.

Responsibilities

• Identify and pursue new sales opportunities through inbound/outbound calls and emails.
• Understand customer needs, qualify leads, and route opportunities to sales executives.
• Close sales, achieve quotas, and perform product demos to prospects.
• Build and maintain a database of prospects, research accounts, and generate interest.
• Collaborate with channel partners to build pipelines and close deals.
• Submit activity and results reports in CRM and provide territory analyses.
• Monitor competitors and recommend improvements to products, services, or policies.
• Address customer issues, manage returns, and assist with warranty claims.
• Stay updated on industry knowledge through workshops and professional networks.
• Meet sales objectives by creating and executing a territory sales plan.
• Generate quotes, process sales orders, and deliver exceptional customer support.
• Coordinate marketing material distribution and assist with order fulfillment.
• Represent the company at up to four trade shows annually.
• Perform other tasks as required to ensure job success.

Requirements

• Authorized to work in the United States for any employer.
• No criminal records and/or drug issues in the past.
• High School Diploma or higher.
• Proven inside sales experience of more than 1 year.
• Strong phone presence and experience dialing dozens of calls per day.
• Exceptional communication skills, personable.
• Proficiency in MS Office: Excel, Word.
• Ability to manage projects and meet deadlines.
• Team and independent work under tight deadlines.

Preferred Qualifications

• Bachelor’s Degree or currently graduating.
• Knowledge of QuickBooks (or similar software) and CRM systems.
• Previous sales experience with similar products offered by the company.

Skills

• Customer Service
• Meeting Sales Goals
• Closing Skills
• Prospecting Skills
• Negotiation
• Self-Confidence
• Product Knowledge
• Presentation Skills
• Client Relationships
• Motivation for Sales
• Analyzing Information
• Dealing with Complexity
• Attention to Detail
• Confidentiality
• Building Relationships
• Results Driven
• Sales Planning
• Strong Communication Skills
• Customer Focus
• Self-Development
• Teamwork

Pay

$21.00 – $27.00 per hour (based on experience and skills). Overtime is paid if applicable. Pay frequency is bi-weekly.

Schedule

Monday – Friday, 8:30 am – 5:00 pm.

Benefits

• After 3 months of employment:
  • Medical and Dental insurance paid in-full by the company.
  • 16 hours of paid PTO (until first employment anniversary).
  • Travel and business expenses fully reimbursed.
  • Quarterly Commission and Bonus Plans.
  • Annual Employee Performance Bonus Program based on performance and sales goals.
  • Company-paid training and courses to benefit employee performance.
• After 1 year of employment:
  • 10 days paid vacation + 40 hours of paid PTO.
  • Retirement Plan with employer match.
  • Paid Holidays.