Inside Sales Representative
Teknor Apex Company · Pawtucket, RI · 3 days ago
On-siteFull-time
About the role
Teknor Apex is seeking a motivated Inside Sales Representative to join our team. This role is ideal for someone who enjoys building relationships, working cross-functionally, and turning customer needs into business growth.
Responsibilities
- Manage and grow a portfolio of assigned accounts to achieve sales and margin goals
- Develop and convert inbound and outbound leads into qualified opportunities
- Maintain regular customer contact through calls, emails, and digital outreach
- Build strong customer relationships by understanding needs and recommending the right products and solutions
- Support retention and account growth through proactive follow-up, upselling, and cross-selling
- Prepare quotations and provide accurate pricing, product, and availability information
- Maintain up-to-date CRM records, pipeline activity, and account details
- Partner with Customer Service, Field Sales, Marketing, Product Management, and Operations to ensure a seamless customer experience
Requirements
- Bachelor’s degree in Business, Marketing, Sales, or a related field preferred
- 2-5 years of inside sales, account management, or commercial experience
- Experience in plastics compounding, resins, or specialty chemicals preferred
- Proven ability to manage pipeline, qualify opportunities, and achieve sales goals
- Experience with CRM systems, ERP platforms, and Microsoft Office
- Strong communication, organization, and follow-up skills
- A proactive, customer-first approach and the ability to work both independently and collaboratively
Qualifications
- Equal Opportunity Employer