Inside Sales Representative

WHAT THE ROLE DELIVERS

The Inside Sales Representative plays a pivotal commercial role by driving revenue growth through active customer engagement, opportunity development, and disciplined pipeline management. You will serve as a fast-moving connection between the market and the business—responding quickly to inquiries, preparing quotations, and identifying high-value opportunities. This role delivers measurable commercial impact by expanding relationships, accelerating lead conversion, and ensuring CRM accuracy that strengthens forecasting and business planning. You will be a key force in helping the commercial team win new business and grow share-of-wallet across the Americas.

WHAT YOU WILL DO

• Generate and qualify new leads using market databases, digital tools, and industry networks.
• Manage a defined portfolio of customer accounts and maintain regular communication to identify demand, projects, and new applications.
• Prepare and issue commercial quotations in alignment with pricing guidelines and margin objectives.
• Maintain accurate CRM data, track opportunities, and manage the sales pipeline throughout the full sales cycle.
• Follow up on quotations and open opportunities to improve conversion rates and support growth.
• Capture customer, market, and competitive insights to help identify new business opportunities.
• Collaborate closely with Sales Managers, Technical Service, Customer Service, and Supply Chain to ensure seamless commercial execution.

BENEFITS

• Full Time positions are eligible for a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match, discretionary company contribution, paid time off and holidays, and wellness programs.

WHAT WE ARE SEEKING

• Bachelor’s degree in Chemistry, Chemical Engineering, Business, Marketing, or a related field (preferred).
• Strong organizational, analytical, and communication skills with the ability to manage multiple customer interactions simultaneously.
• A proactive commercial mindset with an ability to identify opportunities and drive engagement.
• Experience with CRM platforms such as Microsoft Dynamics or Salesforce is preferred.
• Exposure to B2B industries such as chemicals, coatings, adhesives, or industrial materials is beneficial.