Inside Sales Representative

Job Summary

Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers. They generate new business and maintain existing customer and vendor relationships through targeted phone calls and customer visits as needed, meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team. They sell and service customers providing pricing and product application information, generate add-on sales by anticipating other products that a customer may need but has not ordered yet, input all orders into sales order system in a timely manner, schedule orders according to customer requirements, source materials that NEFCO does not keep in stock through interaction with purchasing team, communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers, keep supervisors apprised of customer issues as warranted, provide promotional literature and product information as requested, maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite, and attend weekly sales meetings.

Requirements

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong customer service skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail
• Degree is preferred (although industry experience may be considered in lieu of degree)
• 1-2 years of work experience (preferably in construction supply sales)