Inside Sales Representative

Overview

As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense of well-being. Every interaction is an opportunity to ignite the courage clients need to take bold steps toward their financial future. Through your compassion and expertise, you help them build resilience and move forward on their debt relief journey.

Responsibilities

• Consult and enroll qualified clients into National Debt Relief’s debt relief programs or recommended options
• Document client discussions clearly and concisely using Salesforce customer relationship management software
• Complete IAPDA certification within the first year (company sponsored)
• Maintain performance criteria set forth by the management team. Performance criteria subject to change based on company baselines
• Adhere to National Debt Relief and Sales department policies and procedures and any applicable changes to either
• Accurately recall and document call information, skillfully navigate multiple computer systems with strong multitasking abilities, and de-escalate stressful situations, provide empathetic support to vulnerable clients, and be open to receiving and applying constructive feedback to continuously improve performance

Qualifications

• 2+ years of experience in a client-facing role, or a college associate's degree equivalent
• Sales experience a plus
• Strong business acumen and professionalism
• Excellent communication skills both verbal and written
• Previous remote work experience highly preferred
• Reliable attendance and punctuality are essential
• Career-minded with a focus on long-term advancement within the organization
• Proven ability to remain effective and adjust promptly in a fast-paced workplace
• Computer competency and ability to work with a computer
• Prioritize multiple tasks and projects simultaneously
• Exceptional written and verbal communication skills
• Punctuality expected, ready to report to work on a consistent basis

About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Wellness Incentive Program