Inside Sales Representative

About the role

Mr. Greens is seeking a highly motivated and dedicated Inside Sales Representative to help achieve growth, retention, and sales goals through quality customer service and a deep understanding of our products and services. This position will be based in our Miami office.

Responsibilities

• Develop and maintain meaningful customer relationships to build trust and loyalty.
• Make daily calls to customers to inform them of product shortages and potentially offer alternative solutions.
• Follow-up on cold and warm leads to further the sales process.
• Identify customer needs and recommend appropriate products or services.
• Respond to customer queries regarding products and services.
• Process phone and email orders from customers.
• Check stock availability and provide delivery ETA.
• Set and meet sales goals and objectives set by leadership.
• Improve sales skills to increase sales success rates.

Requirements

• High School Education or equivalent.
• Previous inside sales/customer service experience required.
• Data entry, organization, multitasking, and customer focus skills required.
• Excellent communication (written, verbal, and listening) and interpersonal skills.
• Strong negotiation and persuasion skills.
• Ability to work independently and as part of a team.
• Proficiency in Word, Excel, and Outlook.
• Self-motivated and with a results-oriented mindset.
• Knowledge of the produce/foodservice industry is preferred.
• Bilingual in English and Spanish is preferred.
• Must pass pre-employment background and drug screenings.
• Must live in the Miami area.

Work Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works in an office environment with low to moderate noise levels.
• Individual sits for long periods of time while operating a keyboard and communicating via telephone.
• May involve standing/walking as needed primarily on a level surface throughout the day.
• May include lifting things up to 15 pounds, on occasion.

Benefits

• Referral program
• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance
• Employee assistance program
• Disability insurance
• Paid holidays