Inside Sales Representative

About the role

MCA is seeking an experienced Inside Sales Representative within our footprint to support our fast-growing Data division. This position will be fully integrated with our In-Building Wireless Solutions Team and will initially provide dedicated support for a strategic customer program.

Responsibilities

• Introducing customers to integrated wireless system communications products to increase sales channel daily
• Supporting strategic customer programs through outreach, contact validation, opportunity qualification, meeting and site-assessment scheduling, proposal follow-up, and coordination with Account Executives and internal technical teams
• Maintaining accurate customer, site, activity, and opportunity information in the CRM while tracking assigned accounts through established program milestones
• Researching and searching for potential customers and clients that may need solutions, using sales leads based on information from various market data sources
• Developing and maintaining relationships with customers
• Determining customers' communication needs and recommending equipment needed
• Providing quotes and negotiating prices and credit terms with customers
• Provisioning the equipment, gathering programming, and entering information
• Ensuring on-time customer delivery, training, and successful deployment
• Maintaining dates/notes/quotes/follow-up with managing opportunities through CRM
• Familiarizing self with competitors' products and selling against them

Requirements

• Minimum of 2 years in sales or sales support experience within the telecommunications or electronics industry
• Previous CRM experience, preferably HubSpot
• Understanding radio frequency is a plus
• Experience selling technology or telecommunications B2B is a plus
• Proven experience prospecting over the phone for new B2B opportunities
• Proven sales skills in a fast-paced environment
• Possess strong verbal and written communication skills
• Possess intermediate ability to use Microsoft Office suite of products
• Detail-oriented and able to manage various activities
• Possess strong organizational skills
• Possess ability to explain product features and benefits

Physical requirements

• Work inside
• Frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending
• Frequently utilize near vision use for reading and computer use
• Occasionally move equipment weighing up to 15 pounds
• Frequently position self to maintain computers or other equipment as needed

Travel

Travel as necessary to support company and customer needs.

Direct reports

No Direct Reports

Benefits

• Medical, Dental, Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives