Inside Sales Representative

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Inside Sales Representative to support our fast-growing Data division. As a Military Friendly Employer, we welcome veterans, with over 250 already on board.

About the role

This position will be fully integrated with our In-Building Wireless Solutions Team and will initially provide dedicated support for a strategic customer program. You’ll introduce customers to integrated wireless system communications products, support strategic customer programs through outreach and coordination, and maintain accurate CRM records.

Responsibilities

• Support strategic customer programs through outreach, contact validation, opportunity qualification, meeting and site-assessment scheduling, proposal follow-up, and coordination with Account Executives and internal technical teams.
• Maintain accurate customer, site, activity, and opportunity information in the CRM while tracking assigned accounts through established program milestones.
• Research and search for potential customers and clients using sales leads from various market data sources.
• Develop and maintain relationships with customers, determining their communication needs and recommending equipment.
• Provide quotes and negotiate prices and credit terms with customers.
• Provision equipment, gather programming, and enter information to ensure on-time customer delivery, training, and successful deployment.
• Maintain dates, notes, quotes, and follow-up while managing opportunities through CRM.
• Familiarize yourself with competitors' products and sell against them.

Requirements

• Minimum of 2 years in sales or sales support experience within the telecommunications or electronics industry.
• Previous CRM experience, preferably HubSpot.
• Understanding of radio frequency is a plus.
• Experience selling technology or telecommunications B2B is a plus.
• Proven experience prospecting over the phone for new B2B opportunities.
• Proven sales skills in a fast-paced environment.
• Strong verbal and written communication skills.
• Intermediate ability to use Microsoft Office suite of products.
• Detail-oriented with strong organizational skills.
• Ability to explain product features and benefits.

Work Environment

The role is primarily indoors. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

Travel as necessary to support company and customer needs.

Benefits

• Medical, Dental, and Vision coverage
• 401K retirement plan
• Paid Time Off (PTO)
• Holiday Pay
• Education Incentives

About MCA

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Our customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

We live by the MCA Way—our core values of Service First, Growth, Teamwork, and Safety—and believe our best work can be fun. Our “Service First DNA” culture extends beyond customers to our employees, partners, shareholders, and communities.