Inside Sales Representative

Echo Electric, a brand owned by Sonepar, is a leader in electrical distribution with over $1.2 billion in sales across Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of the global Sonepar network, we combine worldwide reach with strong local roots and a close-knit culture. Our associates embrace an "adapt, dare, learn" mindset to drive innovation and success.

About the role

We are seeking a motivated Inside Sales Representative to help grow our market share by nurturing existing client relationships and delivering outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment.

Responsibilities

• Understand client needs and recommend appropriate electrical products or solutions.
• Provide product information, pricing, and quotes to clients via phone and email in a timely and accurate manner.
• Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Find win-win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training to gain electrical product knowledge and application expertise to create value for the end-use market.

Requirements

• High School diploma or equivalent, with secondary or post-secondary coursework in sales/marketing, or equivalent on-the-job experience.
• At least two (2) years of sales, electrical, or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards in professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions and calculations.
• Demonstrated time management and organizational skills, including the ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.

Schedule

7:30 AM – 4:30 PM, Monday through Friday.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid short-term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual safety shoe reimbursement.
• Employee discount on products.
• Access to a variety of trainings for personal development.