Inside Sales Representative

About the role

The Inside Sales Representative will have direct contact with both customers and vendors, ensuring the highest level of service as a representative of DNOW. You will coordinate with vendors and customers, providing technical expertise and logistical support while maintaining strong business relationships.

Responsibilities

• Service drilling and/or production accounts.
• Support the sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Manage the entire order process, including order creation through delivery paperwork, and maintain organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow the customer base.
• Support efforts to exceed sales goals, increase market share, and improve customer satisfaction.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent work experience.
• Drilling and/or production knowledge preferred.
• MS Office skills (Excel and Word) and SAP knowledge preferred.
• Experience in an inside sales/customer service role is a plus.
• Knowledge of relevant oil & gas products preferred.
• Positive, assertive attitude; outgoing, service-oriented, self-motivated, and willing to receive direction.
• Detail-oriented, organized, and analytical.
• Must have a current, valid driver’s license and an acceptable driving record at all times.
• Must be able to physically lift up to 40 lbs.
• Strong oral and written communication skills, both internal and external.
• Relationship-building abilities with both customers and co-workers.
• Strong work ethic and integrity.

Benefits

• Competitive salary plus bonus.
• 401(k)/Retirement savings plan.
• Comprehensive benefits (medical, dental, vision, life, and disability coverage).
• Career growth opportunities.
• Friendly work environment.
• Paid vacation and holidays.