Inside Sales Representative

Job Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person
• Refer to product catalogs and specification guides to determine related product uses and applications
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Cook up delivery schedules with dispatch and maintains customer informed of such schedules

Job Requirements

• High school diploma/equivalent or comparable combination of education, experience or training in related field
• Skilled in Microsoft Word, Excel and Outlook
• Previous sales experience
• Experience with multi-line phone system preferred
• Knowledge of concrete masonry is a plus
• Bilingual (English/Spanish) preferred
• Some forklift experience preferred

About the Role

This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Qualifications

High school diploma/equivalent or comparable combination of education, experience or training in related field

Skills

Skilled in Microsoft Word, Excel and Outlook

Benefits

Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs

Pay

Highly competitive base pay

Schedule

N/A