Inside Sales Representative

About the Role

Supports Outside Sales with customer orders. Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials. Utilizes Eclipse program for pricing structure and order entry. Estimates date of delivery based on knowledge of company delivery schedule. Resolves customer order problems and complaints promptly. Describes/demonstrates products using samples or catalogs showing features and benefits. Sells and promotes branch and company-wide special promotions as directed.

Qualifications

• High school diploma or equivalent
• Six months or more of related experience
• Effective interpersonal communication skills
• Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales
• Ability to calculate amounts such as discounts, interest and commissions
• Ability to read and interpret documents such as technical or general business publications
• Basic computer skills including Microsoft Office products
• Basic electrical product knowledge

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)