Inside Sales Representative

About the role

Serve as an Inside Sales Representative/Project Manager and coordinate customer support activities from quote to delivery. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing and delivery.

Responsibilities

• Generate professional project estimates and sales of metal building systems, residential metal roofing and components
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner
• Manage post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of Mueller's products and services comply with proper pricing guidelines, policies, and procedures
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
• Act as the liaison between the customer and company regarding potential problems and customer desires
• Analyze and report competitive market information
• Provide and ensure customer-focused activities, deliverables, and services

Qualifications

• High School Diploma or GED required
• Minimum of three (3) years of experience in a sales or service-oriented industry preferred
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills
• Strong professionalism and work ethic
• Sufficient personal computer and business software application use capabilities required
• A combination of education and experience may be qualifying
• This job is 100% office based (4711 E Valencia Rd, Tucson AZ 85706)
• Bilingual (English/Spanish) is preferred

Benefits

• Medical, dental and vision benefits starting day 1
• PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development