Inside Sales Representative

About the role

ADESA, a Carvana owned company, operates over 50 locations across the US. Our auctions cover various services like repair & reconditioning, auction remarketing, and serve as market hubs. We manage hundreds of thousands of vehicles from retail to commercial, OEM, and more. Join us for a journey filled with passion and growth!

Responsibilities

• Build and maintain customer relationships to grow the auction business.
• Respond to phone calls, emails, and text messages promptly.
• Resolve customer complaints courteously and report serious issues to management.
• Maintain a professional appearance and work environment.
• Contact dealers daily to solicit and sell business.
• Complete a minimum number of calls and log each one.
• Perform Sale Day duties, including exceptional customer service and reporting.
• Navigate and educate customers on ADESA.com and smart phone applications.
• Impact and achieve sales goals by promoting company values and services.
• Communicate with all departments to maximize vehicle exposure.
• Run aged units on Sale Days and contact dealers to purchase units.

Requirements

• High School or GED required.
• At least 1 year of customer service and administrative experience.
• Automotive/auction experience preferred.
• Must be at least 18 years old.
• Valid driver's license and ability to operate a vehicle.
• Ability to read, write, and communicate effectively in English.
• Physical ability to stand, walk, talk, and perform tasks under slight noise and atmospheric conditions.

Qualifications

• Strong computer ability.
• Excellent customer service skills.
• Sales and marketing experience.
• Office administration experience.
• Bilingual a plus.
• Experience with Salesforce and Tableau.
• Ability to work independently and exercise good judgment.
• Problem-solving skills.
• Effective verbal and written communication.
• Strong multitasking skills.
• Knowledge of Company Core Values.

Benefits and Perks

Competitive pay, quality benefits, holiday and paid time off, education and equipment reimbursement programs, matching 401(k), career path opportunities, and more!

Other Requirements

• Pass a complete background check.
• Must be able to read, write, speak, and understand English.
• Reasonable accommodations for disabilities.

Legal Stuff

Hiring is contingent on passing a background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer.