Inside Sales Professional - Driver

The Inside Sales Professional - Driver identifies and serves customer needs, assists in obtaining products or information, and provides excellent customer service.

Responsibilities

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for customers from various sources
• Support long-term business relationships with customers to promote sales growth and gain acceptance
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to customers
• Assist customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Make occasional deliveries using a site vehicle
• Participate in after-hours on-call duties and training classes
• Work overtime as assigned
• Work cooperatively with others
• Comply with all company policies and procedures
• Maintain regular, punctual, and reliable physical attendance

Requirements

• Stand, walk, sit, lay on the floor, use hands to finger, handle, or feel objects, tools, or controls
• Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl
• Talk or hear, taste or smell
• Lift and/or move up to 60 pounds
• Work in environments as cold as 20 degrees or as hot as 105 degrees
• Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Qualifications

• High School Diploma or equivalent
• 2 years of customer service and/or sales experience
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience
• Possess a valid driver’s license
• Maintain a satisfactory driving record as determined by Company Driver Policies
• Qualify for and remain insurable under Company liability insurance policy
• Meet federal and state requirements to operate the vehicle

Travel

5% travel to branches and other operating companies, requiring some overnight stay; travel to industry-related conferences and training may require extended stays.

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical, dental, and vision insurance
• Flexible spending accounts
• Company-paid life and short-term disability insurance
• Optional long-term disability and additional life insurance

All benefits subject to eligibility.

Job Location: Macon, 5527 Thomaston Rd, Macon, GA 31220