Inside Sales Professional - Driver

Job Duties And Responsibilities

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for our customers from various sources
• Support long-term business relationships with our customers to help promote sales growth and gain acceptance
• Aid in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to our customers
• Avoid customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Make occasional deliveries using a site vehicle
• Participate in after-hours on-call duties and training classes
• Work overtime as assigned
• Work cooperatively with others

Qualifications

• High School Diploma or equivalent
• 2 years of customer service and/or sales experience
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience
• Possess a valid driver’s license
• Maintain a satisfactory driving record as determined by Company Driver Policies
• Qualify for and remain insurable under Company liability insurance policy
• Meet federal and state requirements to operate the vehicle
• Travel Requirement 5% travel to branches and other operating companies, requiring some overnight stay; travel to industry-related conferences and training may require extended stays