Inside Sales Professional - Driver

Identify and serve customer needs, assist in obtaining products or information, and provide excellent customer service while fulfilling diverse customer requirements.

Responsibilities

• Process customer orders received in person, by phone, fax, or e-commerce, including company transfers and delivery requests.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term business relationships to promote sales growth and product acceptance.
• Assist in warehouse duties, including pulling orders, stocking, and occasional forklift operation.
• Promote new and existing products, upgrades, and services.
• Provide technical support and problem-solving assistance to customers.
• Identify prospective customers and communicate leads to the sales team (Territory Managers or Account Executives).
• Maintain a professional sales facility by restocking and organizing showroom shelves and product displays.
• Process warranties and perform cycle counts to maintain inventory accuracy.
• Make occasional deliveries using a company vehicle.
• Participate in after-hours on-call duties and training classes.
• Work overtime as assigned and cooperate with team members.
• Comply with all company policies and procedures.
• Maintain regular, punctual, and reliable attendance.

Requirements

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry (preferred).
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Valid driver’s license with a satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under Company liability insurance policy.
• Meet federal and state requirements to operate company vehicles.
• Ability to lift and/or move up to 60 pounds.
• Capable of working in environments ranging from 20°F to 105°F.
• Physical ability to stand, walk, sit, climb stairs, balance, stoop, kneel, crouch, crawl, and use hands to handle tools or controls.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel

5% travel to branches and other operating companies, requiring some overnight stays. Travel to industry-related conferences and training may require extended stays.

Benefits

• Competitive weekly/bi-weekly pay with discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Company-paid life and short-term disability insurance.
• Optional long-term disability and additional life insurance.

All benefits subject to eligibility.

Job location: Opelika, 2295 1st Ave, Opelika, AL 36801.