Inside Sales – Multiple Locations | Future Opportunities

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction.

About the role

The Inside Sales Representative is responsible for creating and developing new client opportunities through outbound calling, lead follow-up, and strategic outreach. You will introduce Jani-King's services to businesses, identify potential facility needs, and schedule qualified appointments for our outside sales executives. You'll serve as the bridge between the first conversation and a successful sales meeting, helping lay the groundwork for long-term client relationships. Each day combines structured outreach with strategic follow-up — from researching prospects and connecting with decision-makers to building meaningful conversations that create real opportunities.

Responsibilities

• Outreach & Engagement
  • Conduct daily outreach to targeted businesses through outbound calls, email touches, and follow-up strategies to consistently generate new opportunities.
  • Engage decision-makers by introducing Jani-King's services, asking thoughtful discovery questions, and identifying opportunities where our solutions can provide value.
  • Evaluate inbound inquiries, marketing leads, and outbound prospects to determine readiness for a sales conversation.
  • Work closely with outside sales representatives and regional leadership to align outreach strategies and maximize conversion success.
• Pipeline & Results
  • Schedule qualified, high-value meetings for the outside sales team and ensure all key prospect details are documented accurately in the CRM.
  • Build rapport with potential customers through professional, consistent communication that creates trust and interest in Jani-King's services.
  • Reconnect with past prospects, follow up with warm leads, and maintain a steady pipeline of qualified opportunities.
  • Maintain accurate records of outreach activity, conversations, and next steps while tracking performance against daily and weekly goals.

Requirements

• Previous experience in inside sales, telemarketing, outbound calling, lead generation, or other customer-facing roles is preferred.
• Demonstrated ability to meet activity goals, manage a high volume of outreach, and stay motivated in a performance-based environment.
• Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively over the phone.
• Highly motivated, organized, and comfortable managing a structured outreach schedule while maintaining consistent daily activity.
• Proficiency with Microsoft Office applications; experience working with CRM systems and call tracking tools is a plus.
• Ability to document conversations clearly, maintain accurate records in CRM, and ensure smooth handoffs to the outside sales team.
• Positive attitude and collaborative mindset when working with regional leadership and outside sales teams.

Benefits

• Medical, dental, and vision coverage.
• Paid holidays and PTO.
• Additional location-dependent benefits.

Pay

$22 – $28/hour base pay (depending on market & experience) + commission & performance bonuses.

Schedule

This is a full-time, 100% in-office position based out of one of Jani-King's regional offices. You'll work in a dynamic office environment that combines team collaboration with high-energy sales activity.

Locations

Available markets include:

• Philadelphia, PA
• St. Louis, MO
• St. Paul, MN
• Detroit, MI
• Fair Lawn, NJ
• Melville, NY
• Buffalo, NY
• Hartford, CT
• Tulsa, OK
• Oklahoma City, OK
• Washington, DC
• Pittsburgh, PA
• Dayton, OH
• Louisville, KY
• Hollywood, FL