Inside Sales Manager | Novi, MI

About the role

The Inside Sales Manager leads a team of Account Representatives focusing on managing accounts and achieving sales objectives. Based in Novi, MI, this role is part of a larger organization headquartered in Fort Worth, TX, which is a leading authorized distributor of passive, connector, electromechanical, and discrete components.

Responsibilities

• Manages the inside sales program to achieve corporate pre-tax profit, gross profit, revenue generation, operating expense control, automated inventory management, on-time delivery performance, and quality performance metrics.
• Develops and directs a productive team of branch account representatives through hiring, training, and leading the best qualified people, using effective communication, motivational, and coaching techniques, providing ongoing performance management, rewarding higher levels of sales, profitability, quality, and performance, and providing on-going and effective training, development, and succession planning.
• Provides coaching to inside sales personnel on value-based-selling skills, product features/benefits, TTI policies, etc., to prepare branch personnel for sales success.
• Manages sales territories efficiently and effectively to ensure appropriate account assignment, adequate coverage, and full potential determination.
• Conducts weekly, monthly, and quarterly meetings with inside sales personnel to communicate TTI vision, compare actual branch/individual sales results to DSAM potential, and ensure maximum return on branch/individual sales efforts.
• Conducts quarterly business reviews with sales personnel to measure the effectiveness of sales strategies/tactics for achieving specific sales objectives and with local supplier personnel.
• Meets regularly with influential branch suppliers to help them achieve their sales goals/budgets, developing a loyal network of suppliers that provides the branch with competitive advantages in terms of future sales growth, market share, etc.

Requirements

• High school diploma or GED required. Bachelor’s degree in marketing or related field; and three years distribution experience with a progression of inside sales and/or field sales; or equivalent combination of education and experience. Previous management experience also preferred.

Qualifications

Possesses thorough knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations, and systems. Requires some travel. Exhibits strong analytical, problem-solving, negotiation, organizational, and teaching skills. Reads, analyzes, and interprets scientific and technical journals, financial reports, and legal documents. Writes reports, business correspondence, and presentations. Types 40 wpm.

Benefits

A great benefits package including medical/dental/vision insurance, 401(k)/Roth plan with matching, healthcare savings accounts, educational assistance (tuition reimbursement), ongoing training, and opportunities for professional and personal development. Strong focus on community involvement through philanthropic opportunities.