Inside Sales Manager - Existing Accounts

Purpose of the Position

The Inside Sales Manager - Existing Accounts, will be responsible for the sale of McLeod Software products and Services within a defined territory of existing McLeod clients.

Essential Duties And Responsibilities

• Consistently achieve or exceed monthly, quarterly and yearly sales quotas within a defined territory of existing customers, to include new products and add on modules
• Create a sales plan to exceed yearly sales quotas
• Maintain recurring revenue targets within the defined sales territory of existing customers
• Drive overall growth within the assigned sales territory of existing customers
• Generate sales that provide recurring revenue opportunities for McLeod Software with existing customers
• Proactively engage with inbound leads and follow up on marketing or business development generated leads within their defined territory of existing accounts
• Cultivate additional opportunities within the account through client relationships
• Maintain an organized and up-to-date sales pipeline using the company’s CRM system
• Maintain an up-to-date company profile in the McLeod CRM system
• Prepare and deliver regular sales performance reports to the Sales Manager
• Build and maintain strong business relationships with existing customers to encourage repeat business and upselling opportunities
• Ensure Client satisfaction by acting as the customer’s central point of contact, understanding business objectives and being the customer liaison within McLeod
• Travel to all assigned accounts as defined in the yearly sales plan
• Meet User Conference Attendance Targets
• Maintain exceptionally high levels of customer retention within your assigned territory
• Stay up to date with the latest product features, services and industry trends to provide informed recommendations to customers
• Encourage customers to upgrade to the latest version of products and adopt new modules
• Work closely with the Marketing, Customer Service, Implementation, Legal, Accounting and other Sales Representatives to ensure client satisfaction and a seamless sales process

Competencies

• Ability to learn internal software and systems
• Strong oral and written communication skills
• Strong documentation skills
• Ability to interact with internal and external stakeholders confidently
• Ability to communicate technical and sales information coherently
• Able to manage competing priorities and projects effectively
• Able to maintain a customer-focused and self-motivated attitude
• Strong contract and pricing negotiation skills

Qualifications

• Minimum of six years of experience in software sales required; or a Bachelor’s degree with a minimum of two years of experience in software sales, required.
• Years of experience can be substituted on a year-for-year basis if there is prior experience with a McLeod Certified Integration Partner, or McLeod customer.
• Working knowledge and experience with the trucking and transportation industry, preferred.
• Advanced knowledge of Microsoft Office Suite, required.
• Experience with Sales CRM systems and Enterprise Software Systems, required.
• Experience with Sales presentation tools and/or systems, required.