Inside Sales Manager

Responsibilities

• Ownership of the team’s recruiting, interviewing, hiring, onboarding, and development of associate talent.
• Offer impact performance feedback through employee recognition, rewards, and disciplinary action.
• Guide employee’s success using a framework that encourages employee contribution, feedback, and growth.
• Empower career development planning and opportunities.
• Delegate responsibility and welcomes accountability and regular feedback.
• Foster a spirit of teamwork and cohesion aligning with Capital One’s open culture and the appreciation of diversity of people and thought.
• Strategically analyze data, statistics, and operational results transforming low outcomes into solutions.
• Manage employee work schedules including vacations, holidays, paid time off and overtime opportunities making sure the team needs are met.
• Foster a collaborative team by demonstrating transparent communications across the team by holding regular group and one on one meetings.
• Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Requirements

• High School Diploma, GED or Equivalent Certification
• At least 2 years of Financial Services Experience or Business to Business Sales Experience

Preferred Qualifications

• Bachelor’s Degree
• 2+ years of experience in Indirect Auto Finance
• 2+ years of experience in Credit Underwriting
• 3+ years of experience in Sales and Marketing

Pay

Salaries for this role vary by location and are listed as follows:

• Downers Grove, IL: $138,100 - $157,700 for Inside Sales Manager

Schedule

Schedule Expectations: Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off. Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off. In office 5 days a week for the first 90 day training period.