Inside Sales & Enrollment Specialist, West Coast

About the role

The Sales Development Representative & Enrollment Specialist serves as the first, most trusted connection for families exploring Time4Learning homeschool curriculum and Brightspire Virtual School for grades 6–12. This role blends consultative sales, customer support, and enrollment guidance to help families choose the right learning pathway.

Job Responsibilities

• Sales & Lead Conversion
• Respond to all inbound inquiries via phone, email, chat, and social channels with speed, clarity, and empathy.
• Conduct targeted outreach to families exploring homeschool, independent study, or virtual school options.
• Qualify prospects and convert interest into Time4Learning curriculum purchases or Brightspire enrollment applications.
• Manage consultation appointments and deliver high-quality sessions that build trust and confidence.
• Use solution-oriented sales techniques to create an impeccable first impression.
• Brightspire Enrollment Support
• Guide families through the full application process — registration, payment, document submission, transcript review, and credit transfer.
• Answer questions about placement, graduation pathways, and school policies.
• Provide enrollment status updates and ensure families understand next steps.
• Care for families by coordinating post-enrollment data and identifying families who may need additional support.
• Engage school staff to ensure smooth onboarding and student success.
• Time4Learning Curriculum Sales
• Guide families through the process of moving to homeschool and choosing a curriculum — From following guidelines by state to setting up their parent planner.
• Answer questions about courses, time spent homeschooling and parent support needed.
• Upsell families to curriculum plans that include Annual membership, books, spiritwear and more.

Job Requirements

• 2–4 years inside sales or call-center experience, ideally in education, edtech, or SaaS.
• A high school diploma or equivalent (GED) required.
• Proven ability to close deals while building long-term customer relationships.
• Strong outbound prospecting and lead qualification skills.
• Excellent phone, written, and presentation communication.
• Experience working with and selling to parents highly preferred.
• Proficiency with Salesforce, Microsoft Office, Google Workspace.
• Strong organizational, analytical, and problem-solving skills.
• Ability to multitask in a fast-paced, remote environment.
• Bilingual Spanish is a plus.
• Knowledge of Time4Learning curriculum or online student information systems is a plus.
• Reliable internet (7Mbps minimum; speed test required).
• Availability for occasional Saturdays and overtime.

Benefits

Opportunity to grow your career with a fast-growing leader in online education. A mission-driven team that cares deeply about families and student success. Collaborative, remote-first culture with monthly team-building and cross-functional projects. Work that directly helps families choose the right learning path and supports students in reaching graduation.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate remote work, with occasional Saturdays and overtime opportunities.