Inside Sales Engineer

About the role

This Inside Sales position is based in Torrance, CA and requires working fully onsite. The role focuses on building and maintaining customer relationships, developing existing and emerging accounts, and supporting sales activities through technical knowledge and CRM usage.

Responsibilities

• Build customer relationships, manage and maintain existing accounts.
• Focus on developing existing accounts for continued relationship maintenance and new opportunity development.
• Identify and develop emerging accounts to increase sales.
• May work to develop select distributors.
• Actively develop Inside Sales activity/promotions to introduce new products, discover new contacts and opportunities.
• Introduce and select products based on application needs via phone, emails, web leads, RFQ, sizing requests, etc.
• Provide customer service regarding price, delivery, RMA coordination and resolve customer complaints.
• Provide technical support such as troubleshooting, writing samples, technical data and information.
• May visit accounts, as needed, to further qualify, develop and evaluate potential.
• May attend trade shows, seminars and customer events.
• Provide the Marketing department with information and feedback from customers.
• May provide training to employees as required.
• Use CRM daily to record/report customer information in a timely manner.
• Contribute to monthly reports.
• Share market information working with other departments throughout the organization.
• Participate in Technical Training related to product technical knowledge.
• Prepare and submit sales reports.

Skills

• Engineering degree
• Microsoft Office
• Written & verbal skills
• Customer service
• Technical support
• Technical knowledge
• Inside sales

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university
• 2 years related experience or equivalent combination of education and experience
• Basic computer skills required
• Excellent written and verbal communication skills
• BSEE or BSME in related field preferred
• Possess a technical aptitude
• Valid driver's license, automobile in good condition, automobile insurance, and ability to drive
• Driving record in good standing per employee handbook
• Entry level

Benefits

• Health
• Dental
• Vision
• PTO
• Sick pay
• Bonus potential

Pay

The pay range for this position is $75,000.00 - $82,500.00 per year. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.