Inside Sales Development Coordinator

About the role

The Sales Development Coordinator is responsible for driving business growth through lead generation, customer support, and prospecting. This role requires a proactive communicator with a passion for sales and customer satisfaction.

Responsibilities

• Lead Qualification & Conversion: Identify and qualify leads, convert them into opportunities, and pass them to the Field Sales team.
• CRM & Communication Tools: Maintain accurate records of customer interactions, make calls and texts, and collaborate with sales teams.
• Customer Support: Follow up with customers to secure reorders and collaborate with Sales Representatives using Business Intelligence tools.
• Prolificating: Proactively reach out to dental practices to uncover new business opportunities and expand the customer base.

Requirements

• 2+ years of experience in sales support, sales operations, or administrative coordination (preferably in a technical or B2B environment).
• Bachelor's degree in business, Marketing, Communications, or related field (preferred but not mandatory).
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
• Collaborative mindset and a service-oriented attitude.

Qualifications

• Experience with order entry/ERP systems (e.g., SAP, NetSuite) is a plus.
• Familiarity with technical products or solutions-based selling is a plus.
• Prior experience in lead qualification or sales development is a plus.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of dental industry and products is beneficial.

Benefits

Ivoclar offers competitive compensation starting at $23.00/hour - $26.00/hour, depending on experience, qualifications, and location. Final compensation will be determined during the interview process.

Pay

$23.00/hour - $26.00/hour, depending on experience, qualifications, and location.

Schedule

Hours are flexible and may vary based on the needs of the company.

Benefits

Ivoclar is committed to providing a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Benefits

Ivoclar is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic.