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Jobs · OTHR · New Jersey

INSIDE SALES / CUSTOMER SUPPORT

SPI - Specialty Products & Insulation · Bellmawr, NJ · 4 wk ago
OTHR$20–$40/hrFull-time

About the role

At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth.

Responsibilities

  • Serve as the key customer contact for the branch, providing order support and product information for customers.
  • Work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.
  • Maintain a positive rapport with customers, providing world‑class service.
  • Provide exemplary customer service, analytics and problem‑solving skills.
  • Use proficient computer skills to process and review dealer orders, requests and system‑generated acknowledgements.
  • Perform any other duties, tasks, or responsibilities as assigned.

Requirements

  • This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling.

Qualifications

  • Minimum of 18 years of age.
  • If operating a vehicle for company purposes, a valid driver's license is required.
  • 1‑2 years of experience in a customer service role.
  • Ability to perform basic math calculations.

Skills

  • Personable, enthusiastic and engaging personality.
  • Excellent communication skills, both verbal and written.
  • Exemplary customer service skills.
  • Analytics and problem‑solving skills.
  • Proficient computer skills.

Benefits

  • Competitive Compensation
  • Medical, Dental and Vision
  • Strive Wellness Program
  • 401(k) Matching
  • Paid Holiday and Paid Time Off (PTO) for all positions
  • AssuredExcellence

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