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Jobs · Customer Service · Ohio

Inside Sales Customer Service Representative

FASTSIGNS® · Cleveland, OH · 2 mo ago
On-siteCustomer Service$18–$20/hrFull-time

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

About the role

As a FASTSIGNS Customer Service employee, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

Responsibilities

The signage industry is growing in market share, breadth of technology and applications. While traditional small print is being eroded by digital replacements, wide format signage is becoming more affordable and accessible for any size of business.

Requirements

- Full training in our sales and materials knowledge. We provide a judgment free environment where employees are encouraged to learn and grow without any fear of saying ‘I don’t know’ or ‘I need help’. Only a smart person can say ‘I Don’t Know’ and only a brave person can say ‘I Need Help’.

- Open avenue to management: discuss opportunities and challenges one on one, and at your request.

- Direct interaction with customers, working to solve their problems. You get to sell a tangible product, fabricated at our production facility in Cleveland, and put it in the customer’s hands yourself and then receive appreciation and gratitude for saving the day.

Qualifications

- Applicants should be interested in visual composition and have the technical/spatial awareness to translate artistic vision into custom made products.

Skills

- Strong communication and interpersonal skills

Benefits

  • Full training in sales and materials knowledge
  • Judgment-free learning environment
  • Opportunity to interact directly with customers
  • Sell tangible products
  • Receive appreciation and gratitude from customers

Pay

$18.00 - $20.00 per hour

Schedule

Monday through Friday, 8:30 AM - 5:00 PM

Company Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Details

Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles

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