Inside Sales Associate, Partnerships

At Cogstate, we’re advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials. Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. At Cogstate, we’re not just imagining the future of brain health - we’re building it. That’s why we’re seeking a Inside Sales Coordinator, Partnerships accountable for managing and qualifying inbound sales opportunities generated through strategic partners and referral channels (primarily CRO and eCOA partners). This individual will serve as the central coordinator between partners, proposals, business development, science, operations and finance teams to ensure opportunities are fully qualified and move efficiently through the proposal and sales process. Primary responsibilities include: developing relationships with Cogstate partners, qualification of inbound opportunities, coordination of budget development and proposal generation, maintenance of accurate opportunity tracking within Salesforce, facilitation of communication among internal stakeholders, and proactive follow-up activities in coordination with Business Development Directors to help manage sales process and improve win rates. The Inside Sales Associate may also be involved in outbound sales activity as directed by the Chief Commercial Officer in partnership with BD Directors. This role is ideal for an individual who is extremely organized, enjoys managing multiple opportunities simultaneously, collaborating across functions, and actively working with external partners to help convert partner referrals into revenue-generating contracts. Key Responsibilities Receive and manage inbound opportunities from strategic partners, including eCOA vendors, CROs, technology alliances, and other referral sources. Coordinate with BD Directors and conduct initial qualification to assess:Sponsor name (or geographic location at minimum)Management of mutual CDA agreementsStudy specifications (including protocol synopsis if possible)Budget requirementsCompetitive positioningAlignment with Cogstate CapabilitiesSet expectations for proposal turnaround and determine if a ballpark or full budget is needed.Act as primary internal coordinator for inbound partner budget development activities Input new opportunities into Salesforce and provide specifications to proposal team to generate PIC Work with proposal team, BD Director for territory, and all Cogstate stakeholders to draft budget and proposal Monitor proposal turnaround times and escalate bottlenecks when necessary Ensure budgets and proposals align with commercial strategy and approved pricing guidelines.Maintain complete opportunity records within Salesforce.Ensure accuracy of:Opportunity stageExpected close datesProbability assessmentsPartner attributionTrack activity metrics and conversion ratesIdentify stalled opportunities and implement follow-up plansSupport forecasting and strategy to close opportunities in partnership with BD DirectorsServe as a key point of contact for strategic partners regarding active, non-strategic opportunities Maintain regular communication with partners to obtain status updates and next stepsCoordinate meetings and follow-up activities between stakeholdersBuild strong relationships with partner organizations and internal commercial teamsEnsure timely responses to partner inquiries and opportunity requestsMonitor sales cycle performance and identify opportunities to improve efficiencyTrack pipeline metrics including:Lead-to-opportunity conversionProposal conversionWin rateSales cycle lengthPartner performanceRecommend process improvements that increase revenue generation and sales productivitySupport implementation of commercial best practices and CRM standards.Work with BD Directors and Marketing colleagues as necessary to identify and engage with external sponsor contacts to promote understanding of Cogsate capabilities and identify new opportunitiesAssist BD Directors, as directed by CCO, in conference outreach and appointment setting, etc. Requirements Successful experience managing partner-generated opportunitiesKnowledge of pharmaceutical and biotechnology drug developmentBachelor’s Degree (Business preferred)2-5 years of experience in one of the following:Business development supportInside salesSales operationsProposal managementClinical research industryExcellent written, verbal, and presentation abilitiesProficiency with Microsoft Office suite, especially Word, Excel and CopilotExperience supporting CRO, eCOA, RTSM, digital health, cognitive assessment, or clinical technology salesFamiliarity with clinical trial budgeting and proposal developmentFamiliarity with Salesforce and report generation preferred Skills, Knowledge and Specialist Expertise Strong communication skills, both oral and writtenUnderstanding of drug development processExceptional organization and attention to detailTechnical proficiency with Copilot and emerging AI tools to help streamline account targeting, qualification, and process improvement preferred What’s In It For You In addition to base salary, this position is eligible for participation in Cogstate's short-term incentive (STI) bonus program, with a target bonus opportunity of 5% of annual base salary, subject to the terms and conditions of the applicable plan.Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program.Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees.Short-Term & Long Term Disability Life Insurance: 100% employer sponsoredPre-Tax Benefits: Healthcare and Dependent Care Flexible Spending AccountsLearning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest. Wage Range: $65,000 USD - $75,000 USD Our Culture We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals. If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com. Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions. For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.