Inside Sales Associate II
About the role
Responsible for supporting the sale of Resideo products and services to existing customers while identifying and developing new sales opportunities. This role provides administrative and operational support throughout the sales process, leverages business knowledge to understand customer needs, and works to enhance the overall customer buying experience. Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most.
Responsibilities
- Support sales activities for existing customers and identify opportunities to expand business relationships and increase revenue.
- Develop and convert new business opportunities.
- Complete administrative and operational activities associated with the sales process to ensure accuracy, efficiency, and timely follow-through.
- Assess customer needs and provide solutions that enhance the overall customer experience.
- Identify opportunities for process improvement and communicate or escalate recommendations to the appropriate teams.
- Collaborate with cross-functional teams to support customer needs and achieve business objectives.
- Maintain a strong understanding of Resideo products, systems, processes, and procedures.
- Monitor customer and business needs to identify opportunities for continuous improvement and growth.
- Contribute to overall business growth by strengthening existing customer relationships, identifying new opportunities, and supporting the conversion of prospective customers.
Requirements
- 2+ years prior sales experience
- Prior industry experience
Qualifications
- Bachelor’s Degree