Inside Sales Associate II

About the role

As an Inside Sales Associate at ADI Global Distribution, you will increase market share, uncover new opportunities, and provide solutions to customers' needs that result in continued long-term customer partnerships.

Responsibilities

• Grow revenue and margin of assigned accounts to meet performance targets.
• Increase order size, customer transactions, and leverage pricing tools to improve margin percentage.
• Expand customer base by adding new customers.
• Identify opportunities and convert customer purchases from competitors.
• Manage existing accounts through steady communication using the Customer Database.
• Make outbound calls daily to present leads and meet minimum call targets.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines.
• Maintain and update customer interactions in the tracking system.
• Apply product knowledge to sell products and/or services in non-technical terms.
• Stay updated on new offerings and technology trends through industry news and other sources.
• Promote ADI by leveraging resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Support other duties as assigned.

Requirements

• 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including knowledge of Microsoft Office.
• Desire to be in a sales role and be accountable for sales revenue.

Skills

We value the following skills and experiences:

• Prior experience in retail, hospitality, or customer service with negotiation and marketing skills.
• Knowledge of Customer Relationship Management (CRM) tools.
• Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work both as part of a team and autonomously.
• Highly competitive sales skills with a desire to contribute to a winning team.

Benefits

• Medical, dental, and vision insurance.
• Commuter benefits and pet insurance.
• 401k participation from day one.
• 2 weeks of accrued vacation time in years 1 and 2, increasing to 3 weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other retail/service providers.

Pay

The typical hiring salary for this role ranges from USD $17.53 to $29.85 per hour, varying by work location. Base pay is determined by market conditions, skills, and experience. This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, prorated based on hire date.

Schedule

• Monday to Friday working hours (no weekends).
• Full-time position.

About Us

Resideo is a global leader in smart home and building solutions, with trusted brands like Honeywell Home, First Alert, and Resideo. Our products help people feel more comfortable, secure, connected, and in control daily, found in over 150 million homes and businesses worldwide. Our global teams work across engineering, manufacturing, software, product management, supply chain, and customer experience to innovate and shape the future of connected living.