Inside Sales Associate - FL
Fortune Fish & Gourmet · Macon, GA · 1 wk ago
Business DevelopmentFull-time
Responsibilities
- Support regional sales teams through customer account management, order processing, and daily sales activities
- Act as a primary customer contact for order-related inquiries, issue resolution, and follow-up
- Provide accurate product, pricing, availability, and delivery information to customers
- Recommend products or alternatives based on customer needs, availability, and promotions
- Enter, review, and manage customer orders accurately, including pricing, quantities, and delivery details
- Maintain customer account information and assist with credits, corrections, and adjustments
- Cooking or hospitality background is considered a plus
Requirements
- Minimum 2+ years of customer service, sales support, or account coordination experience
- Strong written and verbal communication skills with a high level of accuracy and attention to detail
- Comfortable working across multiple systems and tools simultaneously in a fast-paced environment
- Working knowledge of Excel or similar reporting tools
- Strong organizational and time management skills with the ability to prioritize competing requests
- Culinary or food industry experience is a plus
Qualifications
- High School Diploma or equivalent
- Desired: College degree or equivalent professional experience
- Desired: Culinary or food industry experience
- Desired: Familiarity with CRM or order management systems
- Desired: Previous inside sales, sales support, or account coordination experience
Benefits
- Equal opportunity employer