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Jobs · Business Development · Nebraska

Inside Sales Associate

POOLCORP · Omaha, NE · 3 wk ago
Business Development$19–$22/hrFull-time

About the role

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis, this role involves establishing relationships with customers, processing and distributing products, handling customer inquiries and complaints, and managing inventory and deliveries.

Responsibilities

  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
  • Pulls and distributes customer products quickly and efficiently.
  • Handles questions and complaints in a timely and professional manner.
  • Accurately performs data entry of sales orders to generate invoices of products ordered to be picked up or delivered.
  • Sets up payment of invoices with proper funds or obtains credit authorization in accordance with company policy.
  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
  • Estimates date of delivery to customers, based on knowledge of vendor's production and delivery schedules.
  • Aids in receiving, shipping, and general warehouse duties.

Requirements

  • High school diploma or GED.
  • 1+ years related inside sales experience preferred.
  • The ability to move 100 pounds with a dolly.
  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
  • Strong customer-service attitude.
  • Good computer skills including MS Office programs.
  • Ability to work in a fast-paced environment dealing with inventory, product allocations, and customer issues.
  • Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction is helpful.
  • To be 18 years of age or older to apply.

Qualifications

  • Bilingual applicants are encouraged to apply.
  • Military, military spouses, and veteran applicants are strongly encouraged to apply.

Skills

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Proficient in MS Office applications.
  • Ability to handle multiple tasks simultaneously.
  • Knowledge of pool-related products and services is beneficial.

Benefits

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs.
  • 401(k) with generous company match.
  • 13 days of paid time off (PTO) & 8 Paid Holidays.
  • 100% employer-paid Life Insurance and Long-Term Disability Insurance.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.
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