Jobs · Customer Service · Florida

Inside Sales Associate

POOLCORP · Tampa, FL · 4 wk ago
Customer ServiceFull-time

What to Expect

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a Daily Basis:

  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
  • Processes, pulls and distributes customer products quickly and efficiently.
  • Handles questions and complaints in a timely and professional manner.
  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
  • Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
  • Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
  • Affords assistance in receiving, shipping, and general warehouse duties.

What You Will Need

  • A high school diploma or GED.
  • One to two years related inside sales experience preferred.
  • The ability to move 100 pounds with a dolly.
  • A strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
  • A good customer-service attitude.
  • Strong computer skills including MS Office programs.
  • The ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

Requirements

To be 18 years of age or older to apply.

Qualifications

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!

We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

Benefits

Our generous benefits package includes:

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
  • 401(k) with generous company match
  • 13 days of paid time off (PTO) & 8 Paid Holidays
  • 100% employer paid Life Insurance and Long-Term Disability Insurance
  • Paid Parental Leave
  • Fully Funded Tuition Education Programs
  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
  • Employee Stock Purchase Plan
  • Employee Discounts and much more!

Pay

N/A

Schedule

N/A

Location

Location: Tampa, FL - 56; 9216 Palm River Road, Suite 201, Tampa, Florida - 33619

Work Hours

Work Hours: Monday - Friday 6AM-3PM or 7AM-4PM

Company Information

Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.

We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business.

Join us today and experience the best of both worlds!

This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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