Inside Sales Associate

About the role

Take advantage of the opportunity to foster relationships with new Business members. Inside Sales Associates are responsible for generating new sales and revenue of Business Services products and services through cold calling potential members, selling to inbound call and web inquiries with an option to follow up in the field. Providing accurate pricing quotes, completing each sales process from start to finish, and achieving specific sales quotas are primary responsibilities of Inside Sales personnel.

Responsibilities

• Taking 85 daily telephone cold calls (on a recorded HTC business line) to potential members within a designated sales territory.
• Providing accurate pricing quotes and completing the full sales process from initial contact through close.
• Achieving assigned sales quotas and performance benchmarks.
• Transferring qualified sales leads to outside sales representatives as outlined in Standard Operating Procedures.
• Tracking and reporting sales activities including closing ratio, lead transfers, closed transfer leads, and revenue.
• Maintaining accurate CRM records for all prospects, leads, and opportunities.
• Supporting the Sales Support team with CPE product questions and issue resolution.
• Representing HTC at community events and trade shows, promoting Business Services offerings.
• Assisting in additional Customer Operations Department functions as required to meet departmental objectives.

Requirements

• An Associate's Degree or equivalent experience
• One to three years of related experience and/or training
• Understanding of latest technology
• Strong written and verbal communication skills

Qualifications

This isn't your average gig. This is a foot in the door with the nation's largest telecommunications cooperative. Need help finding the right job? We can recommend jobs specifically for you!