Inside Sales Associate

About the role

Homans Associates (HA), a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment and a full line of residential and commercial parts, supplies, and accessories across New England, New York, and New Jersey. The Inside Sales Associate position is based in Commack, NY (Monday‑Friday, 8 AM–4:30 PM) and does not offer relocation assistance. In this role you will drive sales growth by promoting air‑side products such as Mitsubishi Ductless systems and HVAC parts, generate new business leads, build relationships with existing customers, and provide exceptional customer service.

Responsibilities

• Use computer database to research availability of merchandise.
• Fill customer orders from stock or prepare transfers from other locations.
• Work with sales to take off and submit job quotes.
• Provide technical support to the sales organization, including monitoring shipping, delivery, and return status as required.
• Enter and follow orders until they are successfully delivered to the customer on time.
• Handle incoming customer requests for bids and product information, equipment specifications, and application selections.
• Provide post‑sale follow‑up and support as required.
• Work with customers, sales, and internal/external suppliers to resolve issues as they arise.
• Perform other duties as assigned.

Schedule

Monday‑Friday, 8 AM–4:30 PM

Pay

$85,000