Inside Sales Associate

Job Responsibilities

• Engage with potential clients through outbound calls and follow-ups.
• Qualify leads from a variety of sources, including events, campaigns, and online inquiries.
• Maintain and update accurate records in our CRM system.
• Utilize digital tools to research and identify target prospects.
• Schedule meetings and provide detailed lead context to the sales team.
• Track outreach metrics and conversion rates of appointments.
• Collaborate with sales and marketing teams to refine strategies.
• Share valuable prospect insights to enhance messaging and campaigns.
• Represent the company professionally in all interactions.
• Auxiliary sales-related tasks as needed.

Qualifications

• Preferred: Associate's or bachelor's degree in Business, Marketing, or a related field.
• Minimum: High school diploma/GED with 1-2 years of experience in sales, customer service, or telemarketing.
• Comfortable with metrics, CRM dashboards, and lead qualification processes.
• Proficiency in Microsoft Excel and Word, with experience using CRM systems.
• Strong verbal and written communication skills.
• Confidence in cold calling and handling objections.
• Organized and efficient in fast-paced environments.
• Familiarity with B2B sales; experience in the manufacturing or technical industry is a plus.
• Ability to communicate product value and technical information clearly.
• Logical thinker with sound judgment in aligning customer needs with solutions.
• Ability to read financial/operational instructions and write concise correspondence.

Work Environment

• Remote, work from home, with some travel to Perry, NY for training.

Pay & Benefits

Competitive salary range of $45,000 - $50,000 base pay, plus full benefits including Health, Dental, Vision, 401K, and PTO.