Inside Sales Assistant - Birmingham, AL

About the role

Develop new business with industrial prospects primarily by phone, grow aftermarket sales (spare parts for pumps and replacement filters) and company services, and provide exceptional customer service by promptly resolving delivery, invoicing, quality, and any other issues.

Work closely with Account Executives and sales on quotes, proposals, applications, and various technical issues. Be proactive and establish frequent telephone contact with customers and prospects to maintain and cultivate relationships for consistent sales growth.

Responsibilities

• Learn, utilize, and maintain technical equipment selection software, Outlook, MS Office software, and others.
• Prepare, submit, and manage quotations, proposals, orders, technical support information, and data.
• Create and manage a database of customer preferences, competitor activity, and work with outside sales to create sales strategies.
• Communicate on a timely and effective basis with customers and internal personnel about deliveries, pricing, products, and service issues.
• Work closely with outside sales and management to monitor and analyze sales and profits to assure goals are met or exceeded.
• Plan, prepare, and execute targeted advertising campaigns.
• Establish an image with customers that results in a very high regard for the company, its service, and its people.
• Perform related work as required.

Requirements

• Trustworthy, honest, dependable, reliable, conscientious, outgoing, and energetic with a “can-do” attitude.
• Self-starter, creative, and able to work effectively with little direct supervision.
• Results-oriented with mechanical/technical aptitude.
• Degree in Marketing, Industrial Distribution, or related Business field preferred.
• Excellent written and oral communication skills; strong attention to detail.
• Proficient in Excel, MS Word, and Access.
• Well-organized, able to handle multiple tasks, and consistently meet deadlines.
• 3–5 years of related experience preferred.

About the Company

Fluid Engineering, Inc., an Alabama-based corporation, was established in 1992 and is headquartered in Birmingham, Alabama. The company currently maintains 7 offices in the southeast and serves the major segments of the industrial market. The core business is related to the application of pumps, dust collectors, scrubbers, fans, pneumatic conveying, and dry bulk material packaging equipment.

Benefits

A superior compensation plan with benefits is provided.