Inside Sales Application Engineer

About the role

NETZSCH Pumps USA is looking for a competent, mechanically-inclined individual to work as an Inside Sales Application Engineer in their Exton, PA facility. The Sales Application Engineer’s main responsibility is to prepare proposals based on a clearly defined set of requirements issued by an end-user, engineering firm and/or contractor, an OEM or an independent sales representative/distributor. In addition, the Sales Application Engineer must also be able to enter the order and follow up throughout the manufacturing and shipping process, focusing on customer service and offering NETZSCH pumps as the best solution for their needs.

Responsibilities

• Prepare detailed quotations for pumps, parts, and systems based on technical and commercial specifications.
• Communicate via phone and email with customers, representatives and direct accounts such as OEM’s.
• Process orders into the system accurately and support the engineering and operations teams throughout the order entry and manufacturing processes.
• Support manufacturing, engineering and quality control teams on testing activities and when pumps are returned to the factory for repairs.
• Support the regional sales managers with the follow-up process on open quotations.
• Travel with the Regional Sales Manager periodically to become exposed to customers and applications in the various regions.

Qualifications

• Technical degree with 2 years previous experience as an application engineer in a similar mechanical field, or similar combination of education and experience.
• Strong aptitude and/or previous experience in hydraulic engineering required.
• Ability to read and interpret documents such as technical specifications, commercial terms, P&ID (Piping and Instrumentation Diagrams), safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense understanding to carry out instructions and to problem solve.
• A valid driver’s license and current passport or the ability to obtain passport upon hire.

Benefits

• Medical, dental, vision insurance
• Life insurance
• Short-term disability (STD) and long-term disability (LTD)
• 401(k) with company match
• Tuition reimbursement
• Generous paid time off
• Bonus opportunity