Inside Sales Analyst

What This Role Will Do

• Manage inbound leads, lead qualification, follow-up, and handoff to the right sales owners
• Support inside sales activities from customer inquiry through quote support and internal handoff
• Gather project and customer information required for qualification, quoting, and opportunity setup
• Maintain accurate data in Salesforce and support CRM reporting, data quality, and process compliance
• Create reports, dashboards, trackers, and presentations to improve visibility and decision-making
• Support proposal coordination, customer-facing materials, and internal sales documentation
• Work closely with Sales, Sales Operations, Marketing, and other stakeholders to move opportunities forward efficiently
• Identify process gaps and use automation, AI tools, and better workflows to improve productivity and consistency
• Take ownership of selected process improvement initiatives and help standardize team workflows and templates

What We Are Looking For

• 3+ years of experience in Inside Sales, Sales Support, Sales Operations, Business Development, or a similar commercial role
• Prior inside sales experience in a fast-paced B2B environment
• Strong ownership mindset and proactive approach to work
• Good analytical skills and comfort working with reports, data, and sales metrics
• Strong working knowledge of Excel, PowerPoint, and Microsoft Office tools
• Excellent written and verbal communication skills
• Strong attention to detail, problem-solving ability, and the ability to manage multiple priorities
• Ability to work effectively with cross-functional stakeholders

Preferred Experience

• Technical background in Mechanical or Electrical engineering is preferred
• Experience supporting quoting, proposal coordination, lead qualification, or opportunity management processes
• Experience building reports, dashboards, presentations, or business trackers for sales teams
• Experience improving workflows, templates, CRM adoption, or team productivity
• Experience in solar, renewable energy, industrial products, or another technical B2B business is a plus