Inside Sales Agent

Job Overview

Are you ready to make your next career move to join our team as our Inside Sales Agent for KONE Americas in KONE Moline, IL? Do you enjoy reviewing pricing, documenting, coding, and booking to reduce downstream errors? Does Managing incoming tender and order requests through shared workflow channels, ensuring requests are assigned, tracked, and processed within service level expectations motivate you? Are you skillful with having quality control across SAP, Salesforce.com, and KTOC to ensure data consistency, pricing integrity, and booking readiness? Do you demonstrate a passion for supporting timely customer response and field execution? Are you committed to supporting timely conversion of tender opportunities into booked orders, improving repair order throughput and frontline responsiveness? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location: Moline, IL

Job Duties

As our Inside Sales Agent, you are responsible for creating, validating, and processing high-quality repair/testing proposals and order transactions that directly support revenue conversion, booking accuracy, and frontline execution. The role serves as a key commercial support and control point in the repair process, balancing speed, accuracy, and risk management in a high-volume environment.

Qualifications

• 3+ years of progressive and successful experience in sales support, commercial ops, proposal generation, order management, customer ops, or a related business support role.
• Associates degree preferred or equivalent experience with 3+ years experience in the businesses listed prior.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation:

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation.
• We care about the communities where we live and work.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Pay

Annual Base Pay Range: $57,200 – $75,075. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.

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