Inside Sales Administrator - Part Time

About the role

Würth Elektronik is seeking a reliable, flexible Part-Time Float Inside Sales team member to provide in-office coverage for colleagues who are out of the office, helping ensure consistent support for customer territories and department operations. In this role, you may manage up to two inboxes at a time—up to three based on experience—and assist with Inside Sales activities, Project FU tasks, open-order reports, quotes, samples, and other department projects as assigned. This hourly, in-office position requires a consistent weekly schedule. We will work with the selected candidate to establish a schedule that supports both department needs and availability.

Sample Schedules

• 25 hours: Monday–Thursday, 9:00 a.m.–3:00 p.m.
• 30 hours: Monday–Friday, 8:30 a.m.–2:30 p.m.

Working at least 24 hours per week provides benefits eligibility; PTO and sick time are prorated based on scheduled hours.

Responsibilities

• Work cooperatively with the outside sales force to grow existing customers, create new customers, and meet or exceed monthly sales goals.
• Act as the primary contact for customer inquiries.
• Partner with the outside sales force to increase sales by responding to customer inquiries and recommending alternate products based on availability and specifications.
• Generate quotations and oversee and manage customer orders, forecasts, contracts, and expedites.
• Proactively contact customers following sales to ensure ongoing customer satisfaction and inform customers on all products with the goal to increase market share through cross-selling, up-selling, and add-on sales.
• Request regular forecasts from customers and communicate customer requirements to the Supply Chain Department as well as any unexpected increases or decreases in demand for products.
• Use company software programs to record all customer management activities and plan follow-up actions for the territory.
• Understand the basic applications, capabilities, and competitive advantages of our products.
• Maintain regular contact with the established customer base with an emphasis on developing long-term relationships.
• Coordinate outside sales, management, engineering, quality, and operations personnel in customer interface situations as required.
• Provide guidance and instruction for newly hired sales personnel.