Inside Plant Engineer I

About the role

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future. If you are ready to elevate your engineering career by working with cutting‑edge technologies at one of the leading connectivity companies in the country, Spectrum’s Inside Plant (ISP) team may be the perfect fit. As an Inside Plant Engineer I you will troubleshoot and maintain Spectrum’s network, support product deployment, and ensure TQA and FCC compliance.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand, including Internet®, TV, Mobile and Voice services. When you join our team, you’ll be keeping customers connected to what matters most in 41 states across the U.S.

Responsibilities

• Provide engineering and operational support for new or existing technologies.
• Install, configure, and operate legacy or new headend equipment.
• Perform troubleshooting and assist with network resolution.
• Perform all daily, weekly, monthly and quarterly testing and logging per established company guidelines.
• Ensure all cabling, equipment installation, power and cooling follow corporate standards.
• Maintain required logs, records and other documentation in compliance with company and FCC technical requirements.
• Create, submit, and implement approved methods of procedure and change‑management requests.
• Develop and implement network enhancements.

Working Conditions

• 24 × 7 fast‑paced environment.
• Work indoors with exposure to continuous moderate noise near power systems.
• Must be able to work and travel in inclement weather.
• Participate in an on‑call rotation schedule.

Required Qualifications

• Bachelor’s degree in electrical engineering, computer science or a related field, and/or equivalent work experience.
• Valid completion of the NCTI Fiber Installation & Activation course within 6 months of start date (required for all external candidates and internal candidates outside of Network Technology Services).
• 3+ years experience as a Headend Technician or in electronics/network implementation.
• Must possess and maintain a valid driver’s license with a safe driving record.

Skills

• Knowledge of critical systems such as HVAC, powering and generators, as well as RF and IP technologies.
• Experience with HFC design and optical test equipment (OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope, Optical Power Meter).
• Familiarity with video networking, IP & DOCSIS/CMTS.
• Ability to troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols.
• Physical ability to stand 50‑70 % of the time and lift up to 50 lb with or without assistance.

Schedule

Sunday – Friday; 11 pm – 8 am (including on‑call rotation).

Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.