Inside Physical Damage Appraiser
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Responsibilities
- Inspect damaged automobiles
- Develop information regarding repair costs
- Negotiate repair cost agreements
- Evaluate practicality of repair and options for settlement of claims
- Maintain an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards
- Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions
- Develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims
- Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
- Handle investigations by phone, mail and on-site investigations
- Willing to travel and be temporarily reassigned for catastrophe duty upon request
Requirements
The position requires the following, but is not limited to:
- A bachelor’s degree or equivalent experience
- A minimum of 3 years working as a physical damage appraiser
- Knowledge of CCC software is preferred but not required
- Above average communication skills (written and verbal)
- Organize and interpret data
- Possess a valid driver’s license
Qualifications
Desired Skills & Experience
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.
Pay
Competitive base salary
Schedule
Flexible work schedule, up to 3 days per week remote work
Benefits
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Compensation/benefits package
- Generous paid time off including holidays, vacation days, personal time, and sick leave
Skills
- Knowledge of CCC software (preferred but not required)
- Above average communication skills (written and verbal)
- Organize and interpret data
Benefits
- Equal Employment Opportunity
- Competitive base salary
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Compensation/benefits package
- Generous paid time off including holidays, vacation days, personal time, and sick leave