Inside Physical Damage Appraiser

Job Description

Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Responsibilities

• Inspect damaged automobiles
• Develop information regarding repair costs
• Negotiate repair cost agreements
• Evaluate practicality of repair and options for settlement of claims
• Maintain an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards
• Communicate with claim associates, agents, insured's repair facilities and others regarding inspections and conclusions
• Develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims
• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
• Handle investigations by phone, mail and on-site investigations
• Willing to travel and be temporarily reassigned for catastrophe duty upon request

Qualifications

• Bachelor’s degree or equivalent experience
• A minimum of 3 years working as a physical damage appraiser
• Knowledge of CCC software is preferred but not required
• Above average communication skills (written and verbal)
• Organize and interpret data
• Possess a valid driver’s license

Benefits

We offer a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent benefits package. Along with a matched 401(k), fully funded pension plan (once vested), Auto-Owners offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program, a student loan assistance program and a gym membership and fitness class reimbursement program.

Pay

The anticipated annualized starting base pay range is: $50,000 - $83,500. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

Schedule

After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.