Inside Physical Damage Appraiser

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Responsibilities

• Inspect damaged automobiles
• Develop information regarding repair costs
• Negotiate repair cost agreements
• Evaluate practicality of repair and options for settlement of claims
• Maintain an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards
• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions
• Develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims
• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
• Handle investigations by phone, mail and on-site investigations
• Willing to travel and be temporarily reassigned for catastrophe duty upon request

Requirements

• Bachelor’s degree or equivalent experience
• A minimum of 3 years working as a physical damage appraiser
• Knowledge of CCC software is preferred but not required

Desired Skills & Experience

• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Possess a valid driver’s license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Pay

Competitive base salary

Schedule

Merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Qualifications

The ability to work in the U.S. without current or future sponsorship is a requirement.