Inside Junior Sales Pro

About the role

We are looking for a full-time inside junior sales pro to join our team. In this role, you’ll be following up on leads coming into our office to schedule appointments, field questions, follow-up on inquiries, send out information packages, and assist in maintaining the integrity of the company’s database.

Responsibilities

• To personally produce and schedule a minimum of 4-5 qualified appointments per week with our Physical Therapists (20-24 per month minimum)
• To maintain 100% accuracy in the company’s database
• To meticulously follow the company’s inside sales process, which includes tracking and reporting key metrics, updating records appropriately, following scripts, etc
• To follow-up on leads that have come in using the company’s lead follow-up process to qualify them, update their information in the CRM and ultimately schedule a consult when appropriate
• To make 20-40 outbound calls per day to follow-up on various marketing campaigns we’ve sent to prospects to schedule a consultation and/or call on leads that have been generated to schedule a consultation
• To call and confirm consultation appointments to reduce no-shows
• To assist in scheduling clients who request to reschedule or cancel or who no-show for their appointment (consult)
• To prepare and send the company’s “Shock and Awe” materials to prospects that have booked a new consultation
• To update all records in the company’s CRM with accurate and complete information. This will include keeping good records of conversations, updating the status of leads accurately, etc
• To use the company’s database and other resources to find prospects and set appointments for outside community events
• To assist in any manner possible the staffing of outside events; this may include working the product table or the registration desk, customer service and assisting in the production of the event
• To be a careful understudy and learn all products, price points and promotions so you can assist in closing sales

Requirements

• Extreme attention to detail and being highly organized. Making sure all fields are updated correctly in the database is critical
• Excellent project and time management skills. Ability to work to meet deadlines, (often) under pressure
• Excellent verbal and written communication skills
• To use Google Docs, Microsoft Office and willingness to learn our CRM and Practice Management systems

Top 3 Results for the Position

• To personally produce and schedule a minimum of 4-5 qualified appointments per week with our Physical Therapists (20-24 per month minimum)
• To maintain 100% accuracy in the company’s database
• To meticulously follow the company’s inside sales process, which includes tracking and reporting key metrics, updating records appropriately, following scripts, etc

Skills Required

• Extreme attention to detail and being highly organized
• Excellent project and time management skills
• Excellent verbal and written communication skills
• To use Google Docs, Microsoft Office and willingness to learn our CRM and Practice Management systems

What You Will Also Need

• Have at least one year experience in a successful inside sales position
• Extremely detail oriented and appreciates people who take an organized, systematic approach to achieving success
• Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success
• A quick, self-motivated learner who wants to work for a company that will invest in your education and training
• Enjoys having conversations with (and helping) small business owners
• Loves building relationships with people and providing a true “WOW” experience
• Desires a position that will offer upward earning and career advancement

Compensation

Competitive base salary of $15 per hour/$31,200 annually
Bonus/Commission Structure that will take annualized pay well past $50,000
10 Days paid vacation in your first year!