Inside Account Manager

About the role

TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

Responsibilities

Manages sales activities of assigned accounts by performing the following duties:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications

• Undergraduate degree in any specialty is preferred
• No metal industry or sales experience necessary, we are happy to provide full training
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

Benefits

• Medical, dental, vision
• Company paid life insurance
• Short and long-term disability
• Paid vacation, PTO
• 401(k)
• Tuition reimbursement