Inside Account Manager

Applies basic knowledge of job skills and company policies to complete a variety of routine to moderately complex assignments. Works independently with general instructions, allocating time efficiently and exercising basic problem resolution and independent judgment.

Responsibilities

• Closes sales on assigned products or customers; may generate leads for closure by an experienced sales representative.
• Shares sales activities with experienced sales representatives as needed.
• Informs customers of company promotions and upgrades; may persuade customers to purchase extended products, services, or supplies.
• Manages pipeline and forecast responsibility in accordance with sales center business processes.
• Executes opportunity and lead management.
• Establishes and maintains professional working relationships with clients.
• Aligns account strategy and sales motions to maximize client value.
• Builds and maintains solid customer relations to protect or expand HP’s installed base.
• Collaborates with field sales and others to ensure seamless account coverage.
• Seeks appropriate resources in presales and product/service specialists to support complex deals.
• Establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
• Nurtures and closes new opportunities resulting in substantial incremental orders, revenue, and margins for HP.
• Attains quarterly targets and annual sales quota.

Requirements

• Two-year university or associate degree preferred, or equivalent experience.
• Typically 3+ years of experience in a related field, preferably in IT.
• Direct experience interacting with customers (e.g., technical, administrative, or call center roles).

Skills

• Solid telesales skills with the ability to tailor messages to customer needs.
• Ability to juggle multiple tasks and competing priorities as a team player.
• Applies subject matter knowledge to solve common and complex business issues within established guidelines.
• Exercises independent judgment within defined policies and practices.
• Knowledge of HP’s portfolio of products or the ability to learn and utilize product resources.
• Proactively contacts and sells products/services with management guidance.
• Consistently meets or exceeds metrics related to outbound calls, pipeline opportunities, and closed revenue.
• Strong understanding of HP’s sales tools and processes.
• Excellent presentation and communication skills.

Pay

The on-target earnings (OTE) range for this role is $50,000 to $68,000 USD annually, with a 60% base salary and 40% incentive mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• 4–12 weeks of fully paid parental leave based on tenure
• 13 paid holidays
• Flexible paid vacation and sick leave

Schedule

Full-time, no shift premium.