Inpatient Residential Counselor

About the Role

Provide addiction counseling and case management services to residential patients. Ensure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represent the organization and promote Rimrock’s Mission to the community.

Responsibilities

• Conduct individual, group, and family therapy in accordance with Rimrock’s policies.
• Prepare timely and accurate records on patients and maintain substantial compliance on medical records audits in accordance with Rimrock’s policies and procedures, CARF, and Montana state standards.
• Provide individualized treatment plans for all admitted patients, and conduct biopsychosocial assessments on assigned cases to identify and prioritize clinical problems.
• Deliver therapeutic education lectures to patients on topics assigned by supervisor.
• Ensure adequacy of clinical data for each patient.
• Coordinate and monitor the appropriateness and flow of all treatment services for patients.
• Recommend appropriate therapy for discharge planning services.
• Accurately complete continued stay review and request for information documentation in a timely manner as indicated by utilization review.

Organizational Competencies

• Accountability: Take ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accept responsibility for own behavior and ensure resources are allocated in accordance with strategic priorities.
• Time Management: Maximize use of time and resources, prioritize tasks effectively, and complete documentation accurately and on time.
• Teamwork: Work cooperatively and capably with a wide variety of people, promote teamwork and information sharing, and maintain professional boundaries.
• Flexibility: Adapt rapidly to changing work demands and priorities.
• Confidentiality: Comply with HIPAA and 42 C.F.R. Part 2 regulations, safeguarding confidential information of patients, employees, and business operations.
• Safety: Know and understand emergency procedures and complete incident reports within 24 hours with detailed information.
• Communication: Use positive communication skills to promote effective interpersonal relationships, provide timely follow-up, and model professionalism in actions, appearance, and communication.
• Customer Service: Support the organization’s customer service initiative, seek challenges as opportunities, anticipate and meet patient needs, and obtain feedback to improve service delivery.
• Respect: Establish compassionate and supportive rapport with patients and communicate tactfully and respectfully with all individuals.
• Quality Improvement: Collect, organize, and report information to improve systems and services, recognize and report areas outside quality parameters, and participate in committees or process improvement teams as assigned.

Qualifications

• Bachelor’s Degree in Human Services or related field. Master’s Degree in Social Work, Mental Health Counseling, or other Behavioral Science preferred.
• Must be a Licensed Addiction Counselor in Montana or eligible for licensing. LCPC or LCSW license and experience as a therapist preferred.
• CPR/First Aid certified.

Skills

• Ability to organize work and maintain schedule.
• Ability to establish rapport with patients and facilitate healing.
• Knowledge of essential methodology of addictions treatment.
• Computer skills and proficiency with Microsoft software including Word, Excel, and Outlook.

Physical Demands

• Work is indoors in a residential environment with moderate noise.
• Intermittent physical effort involving lifting up to 25 pounds, walking, and stooping is required.
• Typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing (approximately 70% of the time). Approximately 30% or less of the time is spent standing.
• Normal vision abilities required, including close vision and ability to adjust focus.

Work Environment

Involves everyday risk or discomfort requiring normal safety precautions in a residential setting. Work may involve mental and emotional stress. Some driving is required. Primarily based at a residential facility.